Privacy Policy

This policy explains how Trion Pharmaceutical (“Trion”, “we”, “us”) handles personal information collected through this website. We collect only what we need to respond to you.

Who is responsible

Trion Pharmaceutical, M27, Al Zainab Tower, Model Town Link Road, Lahore, Pakistan. Contact: [email protected], 0321-2529616.

Information we collect

• Inquiries you send us: the details you choose to provide (name, organisation, email, phone, city, the product concerned and your message). When you use the inquiry form, it opens your own email app with your message pre-filled. Nothing is transmitted by this website; your email is sent by your email provider when you choose to send it.
• Side-effect reports: if you report a suspected side effect, we may need to share the relevant details with the product’s manufacturer and with the Drug Regulatory Authority of Pakistan (DRAP), as pharmaceutical safety obligations require. We share only what is needed.
• Technical data: like any website, our hosting provider may log standard technical information (such as IP address, browser type and pages requested) for security and reliability.

Cookies and tracking

This website does not set advertising or tracking cookies and does not load third-party analytics. Fonts and images are served from our own website. If we add analytics in future, we will update this policy first.

How we use information

• To respond to your inquiry and provide the product information you request.
• To process and follow up on side-effect reports.
• To keep the website secure and working properly.

We do not sell personal information, and we do not use it for unsolicited marketing.

How long we keep it

We keep inquiry correspondence only as long as needed to deal with it and to meet any legal or regulatory obligations, including those for safety reporting.

Your choices

You can ask to see, correct or delete the personal information we hold about you by contacting us at [email protected].

Links to other websites

Links such as “Open in Google Maps” take you to services we do not control, which have their own privacy policies.

Changes

We may update this policy. The date at the top shows when it last changed.